The AI shopping agent that actually supports and sells.

Traditional e-commerce chatbots are usually focused on answering questions. Chatislav combines conversational AI with structured product search, data from connected business systems and AI Agent Actions. This means it can understand what a customer wants, find relevant products, present the right options and take the next step in the shopping journey, depending on the integrations and actions configured for your store.

Yes. Chatislav can work with structured product data including names, descriptions, categories, attributes, variants, prices, availability, images and product links. During implementation, the catalog structure and search logic are configured around your actual products so the AI Agent can search, compare and recommend items using relevant store data.

Yes. Chatislav Visual Search allows a shopper to upload a reference image and find visually similar products from your catalog. This is especially useful when customers know what they want visually but do not know the product name, category or right search terms.

Chatislav Imagine lets shoppers upload their own photo and generate a visual preview with a selected product, helping them better imagine the product before purchasing. Unlike Visual Search, which finds similar products from your catalog, Imagine focuses on visualizing a product the customer is already considering.

Yes, when supported by the store integration. Chatislav can display interactive product cards with product options and variants, help the shopper choose the right configuration and trigger actions such as adding the selected product to the cart or opening the relevant product page. AI Agent Actions can also be configured for other workflows, such as checking order status, creating support requests, initiating return or refund processes and interacting with external systems.

Chatislav supports integrations with Shopify, WooCommerce, Adobe Commerce (Magento), PrestaShop, Shopware, OpenCart and custom e-commerce platforms. It can also connect with ERP, CRM, PIM, OMS, WMS, fulfillment and other business systems through existing integrations, APIs and custom connectors. The exact capabilities depend on your technology stack and the workflows you want to automate.

Chatislav for e-commerce is implemented as a managed solution around your business requirements. We first define the key customer journeys and KPIs, then connect the required product and business data, configure the Agent's behavior, brand rules and actions, test complete workflows and launch the solution. After launch, performance can be monitored and continuously optimized. A typical midsize implementation takes 2 to 4 weeks, while larger enterprise implementations usually take 4 to 8 weeks, depending on catalog size, required integrations, channels and workflow complexity.

Yes. Chatislav supports multilingual conversations and can automatically detect the customer's language and respond accordingly. A single setup can serve customers in Serbian, English, German, Spanish, Italian and many other languages without requiring a separate Agent for every market. Exact language availability can depend on the selected AI model and, for voice interactions, the selected voice technology.

Yes. Chatislav can be deployed across website chat, WhatsApp, Facebook Messenger, Instagram, Viber, Telegram and AI voice. The same product knowledge, brand rules and business logic can be used across multiple customer touchpoints, while each channel is configured according to its technical requirements and the needs of your business.

Yes. The Agent can be customized around your brand's tone of voice, terminology, visual identity, customer service rules, recommendation logic and business processes. The goal is for Chatislav to operate as an extension of your existing sales and support experience rather than as a separate generic chatbot.

Chatislav can escalate the conversation to a human operator when human involvement is required. The conversation context is preserved during the handoff, including what the customer asked and what has already happened in the conversation, allowing your team to continue without making the customer start again.

Chatislav analytics focus on the interactions and processes the AI Agent can directly observe, including conversation volume, AI-resolved conversations, human handoffs, usage patterns, common customer intents and other Agent performance metrics. When the necessary e-commerce events and store data are connected, reporting can also be extended to commercial outcomes such as assisted conversions and sales. Relevant KPIs are defined as part of the implementation so performance can be measured against your business goals.

Plans currently start from €390 per month for Core, €790 per month for Plus and €1,290 per month for Prime, while Enterprise pricing is custom. One-time implementation starts from €800 for Core, €1,800 for Plus and €2,900 for Prime. Final pricing depends on traffic, catalog size, integrations, channels, AI Agent Actions and required workflows.

Chatislav is designed with data protection and GDPR requirements in mind. Data in transit and stored platform data are protected using encryption, with isolation between customer environments. Access to customer, order and business data is determined by the integrations and workflows configured for each implementation. For organizations with stricter infrastructure or data-governance requirements, on-premise deployment options are also available.